Location: Singapore or Hong Kong

We’re looking for Technical Project Managers!

We are looking for highly skilled and self-motivated Technical Project Managers with excellent communication skills who thrive on solving challenges to join our team. You bring a passion for matching up business needs with operational innovative solutions, and excel at shifting between the two, understanding how big-picture goals inform operational details, and vice-versa. You’ll be part entrepreneur, part negotiator, part moderator and sometimes part coach. We’re looking for people who are able to distill complexity into clarity, and drive impact and velocity across teams. They are curious, driven, focused, and detail-oriented, able to influence with and without authority and be relentless in driving to closure. This is a highly cross-functional individual contributor role, and it will be a critical lever for us to deliver on our mission. If you’re up for the challenge and really enjoy dynamic work leading multiple project teams to successful delivery, you should definitely apply today!

 

Technical Project Manager

Responsibilities

As a Technical Project Manager in our Product Operations team, you will be responsible for:

  • Translating business objectives into operational metrics, defining and owning SLAs, including negotiating the target metrics, identifying the drivers, planning and executing projects to improve the metrics at scale, and successfully hitting the targets
  • Ensuring the Operations teams have the necessary tools, systems and infrastructure in place to achieve and exceed the targets
  • Developing and managing end-to-end project plans, scopes and objectives, involving all relevant stakeholders and ensuring process and technical feasibility
  • Owning project status and driving completion in accordance with deadlines, ensuring that all projects are delivered on-time, within scope and within budget
  • Identifying, negotiating and coordinating necessary resources to achieve successful delivery
  • Working closely and cross-functionally with other teams to understand key deliverables, milestones and critical paths
  • Creating and maintaining comprehensive project documentation and providing focus and direction to cross-functional team members to achieve successful delivery

To succeed in this role, we’d love for you to have experience in some or all of the following:

  • A background in technical project or program management
  • Entry to intermediate-level knowledge:
    • Project management methodologies (Agile, Waterfall, Kanban, Scrum, etc)
    • Project management tools (Jira/Confluence, Gantt charts)
  • A track record of leading and proactively managing end-to-end execution of projects/programs that have transformed your company’s operations and delivered quantifiable business impact
  • An inclination for working in an ambiguous, fast-paced environment as well as the horsepower to balance multiple priorities
  • Experience successfully owning a target metric, ideally a top-line metric for your team or organization
  • The ability to set agendas and facilitate meetings, while focusing on critical path discussion topics and necessary decisions
  • A high level of motivation and natural ability to self-initiate and self-drive
  • Good verbal communications in English
  • Good writing/documentation skills in English

 

What we offer

  • Challenging work in a fun and collaborative environment
  • Attractive compensation and time-off benefits
  • Spacious open-concept and centrally located offices
  • Full-time employment with flexible working hours
  • Fully stocked pantry with fresh fruit and snacks
  • Team lunches and company events every quarter
  • Multicultural teams represented by 30+ nationalities

Note: Please upload your resume as a PDF and do not include any salary or compensation information in it.

 

About Us

For more than 11 years, we’ve paved the way towards a more private and secure digital world. We’re a global SaaS company and an industry leader in cybersecurity. Millions of consumers worldwide use our internet privacy and security products every day.

Our team of over 800 employees spans the planet. Team members work from major international hubs like London, Hong Kong, Singapore, Tokyo, Toronto, Taiwan, Poznań, and more.

We’re profitable, and we’re growing. Right now, we’re hiring talent across all functions: software development and engineering, product, data analytics, marketing, content, and people.

We’d love you to join us and be part of the team.