Location: Hong Kong or Singapore


  • Be responsible for delivering multiple projects across marketing functions at a high velocity while maintaining excellent quality.
  • Help define requirements and deadlines.
  • Develop and execute detailed project plans to track progress.
  • Draft, track, and ensure the completion of work tickets and epics.
    • Ensure the clarity of work tickets. You’ll write and review many of the tickets (briefs) written by marketers that will later pass to writers, developers, and designers. 
  • Motivate the team to make your projects a reality.
  • Work closely with marketing and tech function leads. Make prioritization decisions trading off functionality, quality, schedule, and resources. 
  • Create, implement and maintain process enhancements and operational efficiencies.Help coordinate a variety of large marketing projects, examples of those might be:Launch of new product features; ; Major process improvements; Marketing campaigns with external partners; Other – let us know what you’re interested in!
  • Shield people from distractions. Keep the team focused. 

Some success metrics of your ticket QA processes:

  • Ensure a high quality-bar. Make sure tickets accurately describe issues and outcomes before passing them on.
  • Reduce back and forth between stakeholders. 
  • Reduce bugs shipped because tickets weren’t precise. 
  • Raise the efficiency of the team.

Our marketing team of 130+ is growing rapidly, our ideal candidate is detail and results-oriented, performance-driven, and an excellent communicator. 

Required Skills

  • Excellent English verbal and written communication skills 
    • You’ll need to communicate effectively with marketers, developers, and product managers from a variety of cultures
  • Ability to clearly define requirements and convey them in work tickets and briefs
  • Solid Excel/Google Sheets and reporting skills
  • Some digital marketing experience or exposure
  • Ability to multitask
  • Attention to detail combined with an ability to see the larger picture of our business objectives
  • Experience working across teams/functions with impeccable results
  • Ability to gather information to effectively prioritize tasks or projects
  • A driven personality; demand fast turnaround times, chase and push to get things done
  • A keen ability to ask questions; dig into an issue until you understand it
  • Comfortable handling competing priorities 
    • For example, easily handle situations where you’re asked to do 10 things in a day but only have time for 3 (determine which ones you’re going to handle, and communicate to the stakeholders)

Preferred skills

  • Proficiency in Jira or another project management tool
  • Experience working in Product Marketing or any of these areas of digital marketing: SEO, CRO, AB Testing, Affiliate Marketing, PR, Branding

What we offer

  • Challenging work in a fun and collaborative environment
  • Attractive compensation and time-off benefits
  • Spacious open-concept and centrally located offices
  • Financially successful and profitable company
  • Full-time employment with flexible working hours
  • Fully stocked pantry with healthy foods and fresh fruit
  • Team lunches and company events every quarter
  • Multicultural teams represented by 30+ nationalities

Note: Please upload your resume as a PDF and do not include any salary or compensation information in it.

About Us

For more than 11 years, we’ve paved the way towards a more private and secure digital world. We’re a global SaaS company and an industry leader in cybersecurity. Millions of consumers worldwide use our internet privacy and security products every day.

Our team of over 800 employees spans the planet. Team members work from major international hubs like London, Hong Kong, Singapore, Tokyo, Toronto, Taiwan, Poznań, and more.

We’re profitable, and we’re growing. Right now, we’re hiring talent across all functions: software development and engineering, product, data analytics, marketing, content, and people.

We’d love you to join us and be part of the team.