About this role

Are you adaptable? Do you thrive in a fast-paced, tech-driven environment where projects evolve on the fly? Then we’d like to meet you! We are looking for a proactive, motivated, resourceful, and ultra-organized Program Manager who can rise to the challenge of our company’s rapid global expansion.

As a Program Manager, you will be responsible for planning, managing, and ensuring timely delivery of a wide variety of workstreams, as well as defining, documenting, and implementing process improvements to raise efficiency and quality. Delivering in an agile setting, you will have a major impact on key areas of the business. Additionally, your expertise and capacity will help expand our fast-growing team’s capabilities to handle ever larger and more complex workstreams.

This role requires exceptional stakeholder management and interpersonal skills, as our teams are globally distributed and culturally diverse. 

How we work

Most of us are organized into cross-functional teams that can independently deliver great business results with minimal dependencies. We’ve grouped these teams together based on the KPIs they own, and each of these groups in turn has a dedicated leadership team. The leadership team provides guidance, helps set strategy and allocate resources. To further support these teams we have dedicated support functions who help fill gaps and deliver ad hoc work. Our Program Managers are a key partner for all three of these areas, so the range of stakeholders and types of work that we help deliver vary greatly.

Role Responsibilities

Your responsibilities will include:

  • Delivering multiple projects simultaneously, including: defining requirements and deadlines; developing and executing detailed plans; creating, tracking and ensuring projects are delivered on time, within scope and budget; and providing reporting when needed.
  • Developing effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks.
  • Working closely with stakeholders and leaders to ensure we tackle the highest priority work that delivers the most significant value to the business.
  • Leveraging your high-level overview to proactively mitigate risks and resolve blockers as soon as they’re flagged. You’ll need to keep the team moving while adapting to any changes that arise.
  • Producing crystal clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
  • Understanding different business processes and driving optimizations and improvements through a combination of process re-engineering and technological changes.
  • Contributing to the overall learning and development of program managers.

Role Requirements

To succeed in this role, we’d love for you to have some or most of the following skills or experience:

    • Demonstrated track record of delivering projects of varying sizes on time, in scope, and across different business functions, while working in a dynamic agile environment
  • The ability to juggle multiple deliverables simultaneously
  • A knack for asking targeted, precise and relevant questions to dig into an issue or a topic until you understand it sufficiently to be an effective member of the team
  • Excellent written and verbal communication in English—you will need to communicate to all levels across the business (and geographies)
  • You can clearly define requirements and convey them in work tickets and briefs
  • Comfortable driving delivery from a team with both remote and in-office team members
  • Working knowledge of project management software (Jira or other), along with agile processes and procedures
  • Outstanding interpersonal relationship-building skills
  • Excellent stakeholder management skills, with stakeholders of all seniorities
  • Can-do attitude: given a problem, you quickly understand the requirements and can output a solution
  • Proficient in developing spreadsheets, diagrams, and processes to document needs and communicate them with all levels of the organization
  • A drive to improve processes to positively impact productivity, ease of use, security, execution speed, human time spent, and more

3 best things about this role:

  1. Opportunity to work on interesting projects spanning tech, marketing, and corporate development
  2. Significant growth opportunities for someone early in their career
  3. A good mix of autonomy and support working within our global Program Management team

Note: Please upload your resume as a PDF and do not include any salary or compensation information.

About Us

For more than 11 years, we’ve paved the way towards a more private and secure digital world. We’re a global SaaS company and an industry leader in cybersecurity. Millions of consumers worldwide use our internet privacy and security products every day.

Our team of over 800 employees spans the planet. Team members work from major international hubs like London, Hong Kong, Singapore, Tokyo, Toronto, Taiwan, Poznań, and more.

We’re profitable, and we’re growing. Right now, we’re hiring talent across all functions: software development and engineering, product, data analytics, marketing, content, and people.

We’d love you to join us and be part of the team.